Psychology of communication

Functions of business and communicative communication - types, structure

The functions of communication are very important for characterizingCommunication. After all, communication is the most complex multilateral process of communicative interaction between human individuals, consisting in the mutual exchange of data, comprehension and perception by partners in each other's communication interaction. Communicative interaction is considered one of the core concepts in psychological science today. Outside of communications, it is impossible to comprehend the process of forming the personality of an individual
, To trace the laws of social development.
Communication is multifunctional. There are five main functions of communicative interaction. Mainly, communications perform a connecting role in public human activity. This function is conditionally called pragmatic and acts as the most important factor of uniting individuals in the course of any general activity.

Types and functions of communication

Communicative interaction along with externalSimplicity is a complex multi-faceted process that involves the establishment, formation and development of interpersonal contacts. Communication is a physical manifestation of the needs of individuals in collective interaction. In the process of communication, there is an exchange of messages, perception and comprehension of the partner. Communicative interaction has its own individual structure, has its own goals, types and functions.
Levels, types, means and functions of communicationPsychology characterizes from different aspects, which help to better understand the mechanism of communicative interaction. Without regard to the characteristics of communication, it is very difficult to interact effectively with people. Types of communication and its functions are considered one of the core characteristics that allow understanding the very essence of interaction with another subject or society.
Types of communication are divided into formal, primitive, formal-role, business, interpersonal, manipulative and secular.
Formal communication involves the use ofWhile communicating habitual patterns of behavior (masks) in order to hide their true emotions. With such communication, there is no desire to understand the partner.
Primitive communication impliesMutual evaluation by individuals of each other as an object capable of helping or, on the contrary, interfering. With such communication, the subject, having received the desired, terminates the interaction.
Formally-role communication is built on the relationship of various social roles.
Business communication is to take into account when communicating the personality of the individual, his mood. At the heart of this communication are always common business interests.
Interpersonal communication is based on a deep understanding, perception and support of each other's individuals.
Manipulative communication isAcquiring the benefits of communication. Secular communication is an objectless interaction of subjects, in which they talk about what is necessary and accepted in the society, and not their true thoughts.
The functions of communication are divided into intrapersonal,Pragmatic, the function of formation, development, confirmation, organization and maintenance, unification, disengagement and social. Intrapersonal communicative function implies communication of the individual with himself. Pragmatic communicative function contains motivational reasons. The ability to influence partners contains a formative and developing function. The confirmation function consists in the possibility of individual cognition and confirmation of oneself. The purpose of the functions of organizing and maintaining interpersonal interaction is to establish and maintain fruitful links. The merge and disconnect function facilitates the translation of the necessary data or differentiation.
Only by understanding the mechanisms of communication, the individualWill be able to differently assess this most important social tool that allows us to improve ourselves and achieve our goals. Social functions of communication are the organization of joint activities that cover management and control over behavior and activities.
The functions of communication psychology considers the core properties that separate the manifestations of communication.

Communicative function of communication

Communicative communication function is carried outThrough interchange of messages. In the process of communication, subjects exchange information, ideas, thoughts, ideas, interests, feelings, moods, attitudes, etc. However, during communication there is not only a simple exchange of data, but the development of a common essence, which will be possible only if the concept and Comprehension of information. That is why every process of communication combines activity, direct communication and, of course, cognition.

The implementation of the communicative function containsSeveral levels. Alignment of differences in the initial awareness, which is initially available to the subjects who come into contact, is carried out at the first level. The second level is closely connected with the translation and acceptance of meanings. In this case, communication interacts as information, training, a kind of briefing, etc. The third level has a connection with the desire of subjects to understand the views and attitudes of interlocutors. At this level, communication is aimed at developing estimates of the results obtained (for example, consent-disagreement).
In the structure of communicative interactionAllocate elements such as addressee, addressee, message, code, purpose, communication channel and result. The addressee is the person who sends the message, i.e. Subject of communication. The addressee is the person to whom the message is sent. A message is information that conveys the content. A code is a form by which ideas and goals are expressed in the form of a message. Such code can contain verbal means, mathematical symbols, non-verbal tools. Verbal means are speech, which is based on language systems.
Functions of language in communication lie in the humanThe possibility of a full-fledged communication with their own kind. The goal of communicative interaction lies in the motive of the direction of the message (why it is directed). A communication channel means a medium that provides the relationship of the addressee with the addressee. Such a communication channel can be a voice, information boards, communication through the air, etc. The result is the final outcome of the communication, i.e. What has been achieved at the end of communication.
From the position of translation and understanding of the meaningInformation such a scheme as the addressee-message-destination is asymmetric. Since for the addressee the meaning of the message precedes the encryption process (saying). After all, he initially has a specific idea, which subsequently embodies the system of signs. The meaning of the perceived message for the addressee is revealed simultaneously with the decryption. The addressee will be able to assess the accuracy of the recipient's understanding of the essence of the information only if the communication roles change. In other words, when the addressee is transformed into an addressee and familiarizes himself with how he understood the meaning of the perceived information, his own replica.

Functions of business communication

To achieve effective implementation in business, to climb the career ladder, knowledge of the core functions of business communications will help to become successful.
Confirmed business communications between subjects(Bosses, partners, employees) will demonstrate how well the company will develop and implement projects in a timely manner.
There are three primary functions of businessCommunications: information, regulatory, affective-communicative. Information communication function involves the accumulation, development, translation and reception of messages. In the process of communicative interaction, not only the movement of information occurs, but also the mutual translation of encrypted data between two subjects of communication. It follows that there is an exchange of information. However, the subjects do not simply exchange definitions, they seek to develop a common meaning. The development of a common meaning is possible only if the information is accepted with subsequent comprehension. During the exchange of messages, communicative barriers may appear, which may have psychological or social background.
In itself, the information emanating from the communicator can be stimulating, i.e. Serving as incentives for any action, and ascertaining that occur in different educational systems.
To broadcast any message must be encoded. Those. Data transmission is possible only with the help of language sign systems. This is the main function of the language in communication.
The regulatory communicative function lies inBehavioral adjustment, and also contains ways to influence a partner, for example, suggestion or belief. That is, it characterizes such components of communications that are directly related to the interaction of individuals, with the organization of their collective activities. The affective-communicative function consists in the formation of the emotional shell of the personality. In other words, it is the process of acceptance and comprehension by each other's subjects.
All listed functions of communication are closely interrelated, each other harmoniously complement and represent the communicative process as a whole.

Functions and structure of communication

The human individual is aA social individual living in conditions of interaction with people. Social life arises, and then develops further due to the existence of dependencies between individuals, which forms the conditions for interaction of subjects with each other. Human individuals come into contact, due to direct dependence on each other. Communicative interaction involves the actions of subjects, characterized by mutual orientation. Social communication contains the dependence of individuals, realized through social actions, embodied with an orientation toward other people and the expectation of a proper response of the partner. In public relations, the following are singled out: subjects and the subject of communication, the "I" -mechanism of adjustment of relationships.
Communication is a specific form of the relationship of the individual with the other subjects as members of the society. Social contacts between people will be realized in communication.
The social essence of communication lies in the translationForms of culture, moral guidelines and social experience of all mankind. After all, only in the course of communicative interaction of children with parents or other experienced individuals, it gives birth and develops consciousness, and then speech. Without communication with other people, the children will not form a psyche, consciousness. Communication is one of the most important conditions for the formation and formation of personality. Behavior, the attitude of the individual to the environment and his own person is largely due to his communicative interaction with other individuals.
The structure of communicative interaction hasSeven stages. At the first stage, the need for communication induces the individual to enter into a relationship with other subjects. Then there is an orientation in the tasks and motives of communication. The third stage is characterized by the orientation in the personality of the communication partner, which is replaced by the planning of the content and essence of the message (the subject, usually unconsciously, imagines what kind of information he will say). At the fifth stage, the individual unconsciously (less consciously) chooses certain communication tools, speech utterances that he will use, decides how to behave and how to talk. The sixth stage involves the perception and evaluation of the respondent's behavior, control over the effectiveness of communication based on feedback. The final stage involves adjusting the direction, model and style, manners and methods of communication.

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